The Robinson Report – Podcast Doc

The call – or email – comes this way at least once per week. “What do you know about – Podcasting?” The digital audio space is better left to – Podcast ‘experts’. And – there are many of them. From those brilliant minds, below are quotes from successful...

The Robinson Report – Professional

“Be different – stand out – and work your butt off” – Reba McEntire If you’ve encountered Reba – she’s a true pro.  And she stands out! As she certainly did at last night’s Academy of Country Music celebration. In recent back – to – back state association career...

The Robinson Report – Leader or Boss

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” – John Quincy Adams We’ve all had them. And either moved up from – or ON from them. Great leaders – and bad bosses. Our Internet is populated by...

The Robinson Report – Service

“Just having satisfied customers isn’t good enough – anymore.  If you really want a booming business – you have to create raving fans” – Ken Blanchard We are ALL in Customer – Service. And – the list of exceptional customer service is – short. Sadly – the...

The Robinson Report – Rules

“Learn the rules like a pro – so you can break them – like an artist” – Pablo Picasso In case you missed it – or not a golfer – The Rules of Golf instated major changes to their rule book this year. Seemingly silly things like – leave the flagstick in when...

The Robinson Report – Need It?

“Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.” – Howard Schultz Recipes are finicky – and tremendously subjective. Take chili ingredients....